Innovia / Testimonials
10 members on the record · filmed at Summit 2026

What members actually say when the recorder is on.

10Members on the record
28States represented
8,000+HOAs managed
1.4M+Homes served
Voice
Topic
Joining Innovia
CFM’s goal is to remain independent and completely focused on the personal needs of each of our clients. To help us achieve this goal, we have invested in a Co-op membership with Innovia — which allows us to remain independent, while having buying power and thought leadership from other independent companies across the United States.
SD
Stacie Donnelly, PCAM, CCAM Condominium Financial Management, Inc.
Video · Coming soon
Business growth
Being a member brings a shared scale of resources that no independent management company could obtain on their own. Without Innovia, I couldn’t be anywhere near as successful as I have been.
MJ
Mark Jones, Owner The Avalon Management Group · Southern California
Video · Coming soon
The peer council
Of all the different groups we’ve joined, this is the one where we’ve gained the most significant learning. It accelerates our learning as a small business owner to be part of this group.
NC
Ninder Chima-Jordan Bayview Property Management · California
The peer council
Through Innovia, we’ve been able to explore new opportunities, unlock cost efficiencies, and elevate our position in the marketplace with peer-driven collaboration while feeling part of a forward-thinking community; participation has been truly transformative.
JA
Jeffrey Annon, Vice President Southern States Management Group · Florida
Video · Coming soon
The peer council
Innovia brings together some of the finest minds in the association management industry across the United States. They work collaboratively to deliver the best results to their communities.
PM
Paul Mengert, CEO Association Management Group (AMG) · North Carolina
Video · Coming soon
The peer council
Typically I go to conferences and skip the sessions — I just want to talk to folks. At Innovia, the whole thing is talking to your peers. It’s the best conference, and I’ll be back next year.
BK
Ben Klaus, Owner Ascent Community Partners · Colorado Springs, CO
Business growth
I knew the “big-box” management companies were eventually going to be in my market, but as a member of Innovia we were prepared and remain competitive. We’ve really benefited from the peer-to-peer networking opportunities to exchange experiences and ideas and collaborate with like-minded colleagues. Surrounding ourselves with a powerful network has better positioned us for future success.
RK
Robert Klages, Chief Executive Officer Community Property Management · Missouri
Video · Coming soon
Joining Innovia
My first year at the summit, and I’m leaving with a list of about a hundred things I want to accomplish. The openness of the members here is tremendous.
TL
Tyler Lendzion, CEO Katonah Management Services · Westchester, NY
Video · Coming soon
The peer council
I’ve always been passionate about the public perception of our industry. Being an Innovia member means collaborating with people who want to move the industry forward.
BT
Brian TerHark Westwind Management Group · 10+ year member
Joining Innovia
If you are looking to keep your independent identity and values, stay competitive in the marketplace and be on top of new innovations in our industry — Innovia Co-op is the group for you.
JL
Jeffrey Luther, Vice President Vanguard Management Associates Inc. · Maryland
Video · Coming soon
The peer council
This is the best CEO gathering I’ve been to since we started Next Generation. Hopefully we’ll have many, many more years of it.
DH
Dana Hizkiya, Owner Next Generation Management · Sunrise, FL
Business growth
Innovia has truly inspired me to step out of my own way and build a bigger, better company. It has been an absolute pleasure to be part of this organization through which I have gained invaluable insights into how successful businesses grow. The business-to-business relationships formed through Innovia are one of the most valuable aspects for owners.
MC
Michael Carnahan, Owner & Manager RedBrick Property Management · Illinois
Video · Coming soon
The peer council
We learn and share so we can produce better service for our clients — and bring better value to our management company and the associations we represent.
DR
Dave Reese Silvercreek Association Management · Northern California
Video · Coming soon
Joining Innovia
A proud member of Innovia. I really love the collaboration and the coming together to deliver a better product for our clients.
RZ
Ricky Zilem, Managing Partner P.S. Property Management Co. · Austin, TX
No. 02Member Spotlights

Members in action.

The cooperative grows by introduction — and once you’re inside, the proof is the work. Thirty member companies, profiled — one for every stockholder in the cooperative, publishing through 2026.

No. 03For your communities

What the co-op means for the communities you manage.

Joining Innovia doesn’t change who you are to your boards — you keep your name, your local ownership, and the relationships you’ve built. What changes is what stands behind you: the purchasing power, peer knowledge, and shared systems of 80+ independent operators, without becoming a national chain.

When something hard comes up — a capital project, a vendor dispute, a governance question — you have a council of operators who have already solved it. That depth shows up in how your communities are served.

01You stay locally owned and accountable to your boards — not to a corporate parent.
02Vendor savings negotiated at cooperative scale flow to your communities, not to outside shareholders.
03Hard problems have already been solved somewhere in the network — you can just ask.
04Every quote on this page is real, named, and approved by the person who said it.
No. 04Share your voice

Members: on the record when you’re ready.

If you’re an Innovia member with something to say about how the co-op has affected your firm — for better or for worse — the council wants it on the record. Boards: read the quotes, then talk to the firms behind them.